Customer Service Representative Job Posting

Customer Service Representative

We are looking for multiple Customer Service Representatives to help with front line support at Flourish. Customer Success is our #1 focus, and this role is a critical aspect of this focus. 

The ideal candidate will have strong technical and customer service experience. We expect you to be a reliable professional, with exceptional interpersonal skills. The ability to work in a self-directed manner is key.

Key Skills:
- Great communicator
- Technical troubleshooting skills
- Preferred experience with a Service Desk software system

Key Responsibilities:
- Providing functional and technical support to customers
- Communicating technical issues to the development team to coordinate fixing them
- Helping maintain our Knowledge Base and documentation 

Experience:

  • Any

Location:

  • Atlanta, GA (Midtown)
  • Los Angeles, CA

 

Flourish does not discriminate on the basis of Age, AIDS/HIV, Ancestry, Color, Disability, Gender identity and gender expression, Genetic information, Marital Status, Medical conditions, Military or Veteran status, National origin, Political affiliations or activities, Race, Religion, Sex, Sexual orientation, or Status as a victim of domestic violence, assault, or stalking.