Customer Service Representative
We are looking for multiple Customer Service Representatives to help with front line support at Flourish. Customer Success is our #1 focus, and this role is a critical aspect of this focus.
The ideal candidate will have strong technical and customer service experience. We expect you to be a reliable professional, with exceptional interpersonal skills. The ability to work in a self-directed manner is key.
- Great communicator
- Technical troubleshooting skills
- Preferred experience with a Service Desk software system
- Providing functional and technical support to customers
- Communicating technical issues to the development team to coordinate fixing them
- Helping maintain our Knowledge Base and documentation
- Atlanta, GA (Midtown)
- Los Angeles, CA