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FLOURISH SOFTWARE

Professional support from cannabis operation experts

Flourish offers Professional Services packages to help operators get stable, compliant, and confident in running the day-to-day quickly.

All services are delivered by the Flourish team and are backed by:

These services include:

  • Hands-on configuration and workflow validation

  • Operational best practices aligned to Metrc/BioTrakc/State

  • SOP guidance supported by documentation and training

  • Training and SOP development

  • Process flow mapping and operational guidance

These services do not include custom development or feature changes. Flourish is happy to discuss custom software engineering requests and provide a quote on request. 

Professional Services are optional, but strongly recommended for teams navigating cannabis workflows.

Services Packages

Metrc Fundamentals Package
BioTrack Fundamentals Package
Item Review & Setup
Manufacturing Workflows
Shipping & Fulfillment
CRM Implementation
Receiving and Purchasing
Cultivation
General 1:1 Support
Mobile App Training
Analytics and Data Warehouse

Best for: Teams that are live on Metrc and require assistance with setup, labeling, and core workflows.

Includes:

  • Metrc fundamentals and workflow review
  • Label and printing configuration
  • Metrc ID mapping and validation
  • Item review and Metrc item setup
  • Basic outbound workflow validation

Best for: Teams that are live on BioTrack and require assistance with setup, labeling, and core workflows.

Includes:

  • BioTrack fundamentals and workflow review
  • Label and printing configuration
  • Item review and standardization
  • Basic outbound workflow validation

Best for: Teams that have the fundamentals in place but need help cleaning up, standardizing, or setting up items.

Includes:

  • Documenting a naming convention
  • Training on item field definitions
  • Item creation import
  • Item BOM creation and import
  • Technical cleanup as required

Best for: Processors and cultivators.

Includes:

  • Set up machines, run types, and shifts
  • Metrc Processing Job assistance
  • Document workflows for producing inventory
  • Align with GMP expectations

Best for: Any operators that ship multiple orders per week.

Includes:

  • Training on outbound processes
  • Fulfillment strategies
  • Web scanning
  • Mobile scanning
  • Order entry SOPs
  • E-commerce integration support

Best for: Companies with a sales team.

Includes:

  • CRM and Marketplace Selection
  • HubSpot CRM implementation
  • Data prep and alignment 
  • Workflow and data mapping

Best for: Teams that want to improve inbound processes for intake and purchasing

Includes:

  • Vendor and item review
  • PO creation
  • Receiving SOP support

Best for: Any cultivators

Includes:

  • Compliance workflow training
  • Group naming conventions
  • Plant creation SOP
  • General plant management SOPs
  • Harvest process SOP
  • Mobile scanning training

Best for: Teams that want ongoing, dedicated professional services.

Includes:

  • Regularly scheduled check-ins
  • A combination of services aligned with business needs
  • Training as the operations phase in

Best for: Any operator looking to adopt mobile scanning.

Includes:

  • General inventory auditing
  • RFID inventory/plant counts
  • Outbound fulfillment
  • Retail operations

Best for: Teams that are data-driven and need technical assistance implementing a custom reporting solution.

Includes:

  • Data warehouse implementation
  • Data mapping and documentation
  • Data cleansing and prep
  • Custom dashboard and report design