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Metrc New York Guide

New York will require all adult use licensees to have
Metrc in place for track-and-trace by December 17, 2025

Here's What You Need To Know To Onboard on Metrc with Flourish

Key Links

Immediate Action Required For All NY Licensed Operators on Flourish Software

  1. Complete your Metrc Learn training. You must complete this step to gain access to Metrc, which may take up to 72 hours.

  2. Purchase your plant, package, and retail ID tags in the NY Metrc Portal. It can take a week for the tags to arrive. The time to order them is now!  
    • Do not RECEIVE tags that haven't physically arrived at your facility.
    • You must RECEIVE your plant and package tag orders in METRC before you sync them to Flourish.
    • Help Doc: Managing your Metrc Tags with Flourish
    • How many to order? Check out our FAQ's.

  3. Ensure facilities are fully aligned in Flourish. If you need us to deploy an additional facility to match Metrc, please send the request to support@flourishsoftware.com. There is a one-day turnaround for this request
    • Verify the facility's physical addresses against what you see in Flourish
    • Verify the license Numbers (including suffixes, i.e. -1, -1). These must match the facilities in Flourish. For example: 
      • OCM-MICR-00-000000-C1 — Cultivation, Location 1    
      • OCM-MICR-00-000000-D1 — Retail Dispensary, Location 1    
      • OCM-MICR-00-000000-DX1 — Distributing, Location 1    
      • OCM-MICR-00-000000-P1 — Processing, Location 1    
      • OCM-MICR-00-000000-C2 – Cultivation, Location 2    
      • OCM-MICR-00-000000-P2 – Processing, Location 2

  4. Please send the following to support@flourishsoftware.com:   
  5. Update your items in Flourish to match the NY Metrc item categories.
    • Flourish has imported all of the Metrc categories into your instance. You will need to update the item mapping and fill in additional required item attributes to sync the items to Metrc. Please reference this help document
    • Do not create items directly in Metrc. Flourish will push items to Metrc. This is the best way to ensure a smooth transition. 

  6. Complete and package all harvests into Inventory by December 8th. If biomass is still drying, estimate the on-hand weight and package the inventory. You will be able to adjust for further moisture loss at a later date. This follows Metrc and NY State's recommendation. 

  7. Transfer inventory to the correct license. There is regulatory guidance on what inventory should be in what license type.
  8. Count your inventory and plants.
    • Review all of your inventory numbers to ensure that the quantities are accurate. You can use Flourish's inventory count function to accomplish this.
    • Ensure that the plants in Flourish reflect what you have on hand.

Actions for Week of December 8, 2025

  • Metrc integration begins for Flourish NY customers
  • Flourish will automate the process of populating the External Transfer to import your existing on-hand inventory into the Metrc system.
  • We will swap your Flourish package IDs with Metrc IDs. You will still be able to see the existing Flourish IDs in the All Packages grid. 
  • You will need to create lab samples in Flourish for existing inventory once you are live and manifest them to the lab. This is Metrc's "electronic lab sampling" process. 
  • You will need to start generating Retail IDs for finished goods and printing these onto the individual units.

Actions for Week of December 15, 2025

All NY operators must have all of their on-hand inventory in Metrc by Dec 17th. You will not be able to add current inventory into Metrc past the due date. Please work with us to ensure everything is loaded into Metrc by the 15th, allowing you two days to identify and correct any errors. 

Actions Once on Metrc

Once on Metrc, you'll use Flourish to handle all day-to-day functions. You'll need to receive and complete transfers directly in Metrc. 

Did you already set up items, strains, rooms, inventory, and/or plants in Metrc? Not to worry. Flourish can automatically import all data from Metrc into Flourish. Send your Metrc API info to Flourish Support (support@flourishsoftware.com). We may need to resolve some conflicts and assist in removing outdated data from Flourish.

New to Flourish & Metrc? We'd love to work with you! Book some time with us for a demo to discuss setting up Flourish for your operation.

Frequently Asked Questions

 

How do I get Metrc training?

Metrc training specific for New York is available through Metrc Learn

Note: Metrc training is required as part of establishing compliance with their track-and-trace system.

How do I log into Metrc?

In order to receive your Metrc credentials, you must complete your Metrc training first

After you've completed the training, you'll receive an email to log into Metrc New York.

Note: You need to log in within 72 hrs of receiving your login email.

Am I required to purchase any additional hardware for Metrc compliance? 

Metrc operates as a web-based system, accessible exclusively through the internet with the simple prerequisites of an internet connection and a web browser. There is no need to download, install, or maintain any software nor purchase any additional hardware. You will have a wide choice of hardware, as we've documented in our Equipment Guides.

How does Metrc's trace-and-track system work?

Metrc uses Radio Frequency Identification (RFID) serialized single-use tags to trace cannabis plants and packages throughout its lifecycle, including cultivation, processing, transportation, and sale.

New for New York: All finished products are required to have a unique Retail Item ID. These are digital QR Codes that fulfill New York's COA labeling requirements.

You will need to purchase plant and package tags, and Retail Item IDs directly in Metrc. 

Each tag is currently $.10.

 

Do I have to buy tags from Metrc?

Yes. You will need to purchase plant and package tags, and Retail Item IDs directly in Metrc. 

Each tag is currently $.10.

How many tags should I order/have on hand?

We recommend ordering enough Metrc tags to cover at least three months of activity, plus a 20% buffer—and if you can, go bigger.

Shipping and taxes are added on top, and shipping costs barely increase between small and large orders. Buying more upfront means:

  • Fewer reorders

  • Lower shipping charges over time

  • Less risk of running out while you wait for the next delivery

 
How does Flourish simplify the use of Metrc?

Flourish provides a seamless Metrc integration with its API, allowing  cannabis license holders to effortlessly oversee their seed-to-sale operations while ensuring compliance with the state-mandated track and trace requirements.

Additionally, you can assign all plant/package tags and Retail Item IDs purchased in Metrc, directly in Flourish. 

You can also print assigned Retail Item ID on your label directly in Flourish.

Do I have to use Metrc in New York?

Yes, all cannabis businesses licensed in New York are required to register with, use, and adhere to Metrc's track-and-trace system.

How do I assign my Metrc administrator?

Complete the Mandatory Metrc Survey to assign your Metrc administrator and recieve their Metrc credientials for Metrc training.

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Make informed decisions with detailed reports and analytics

Flourish provides a robust set of pre-built reports and dashboards to help you make data-driven decisions including:

INVENTORY CONTROL | HARVEST PROJECTIONS | LAB RESULTS SALES REPORTING | EXPIRING LAB RESULTS | CUSTOMER BALANCE DUE

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Stay compliant with state recording requirements

Our system records and organizes all necessary data including reporting requirements for all pesticides, herbicides, fertilizers, and agricultural chemicals applied to cannabis plants and growing mediums.

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Save time and resources with full inventory tracking

Flourish is a centralized system to track inventory and supply chain processes, from seed to sale. Automate and streamline tasks such as product tracking, ordering, receiving, and shipping, and get real-time visibility into cannabis and non-cannabis inventory levels and product movements.

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Connect all your systems & increase efficiency.

We've integrated with the industry's best tools including CRM, e-commerce, finance, logistics, and compliance integrations.

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Integrated Metrc Retail Item ID printing for your finished products.

Flourish’s enhanced label printing solution ensures your labels comply with New York regulations and fosters instant buyer trust.

Automate the assignment, generation, validation, and printing of your unique Retail Item ID QR codes for every lot and SKU, linking directly to the corresponding Certificate of Analysis.

"Flourish has been an invaluable partner in our success by creating a seed-to-sale system that is both comprehensive and flexible enough to meet the varied and ever-changing regulations and requirements of the cannabis industry across multiple States."

Meredith Anton
IT Director, Surterra
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Helpful resources

Office of Cannabis Management

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Metrc requirements in New York

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