| Architecture and ecosystem |
Open: 30+ integrations, a documented API and webhook engine, and your choice of e-commerce, loyalty, payments, wholesale channels, and AI |
One platform for point of sale, e-commerce, payments, and loyalty, with 100+ technology partners and API keys by request[17][6][14] |
| Support and service |
Full support for every customer, with customer success managers for growing and enterprise operators, and enterprise options for special cases |
“Dedicated customer success and support teams”; no support hours or response times published[6] |
| Time to go live |
As little as one business week; typically under a month. A written plan with dates before you sign |
No go-live timeline published; Dutchie's POS switching guide says to “plan to stay actively engaged for a few weeks”[3] |
| Cultivation and manufacturing |
Plants, harvests, multi-step production runs, BOMs, yields, and waste on the same record as wholesale and retail |
Cultivation & Manufacturing product with plant tracking, batches and formulations, BOMs, and yield targets compared with actuals[2] |
| Costing |
Full COGS, including non-cannabis inventory such as packaging and ingredients, carried through to wholesale and retail margin |
Bills of materials and labor cost tracking per SKU[2] |
| Wholesale / B2B |
Native B2B buyer's portal: multiple brand pages, bulk and finished-goods ordering, multi-store ordering, and bill pay through payment partners. Runs alongside LeafLink, Apex, WooCommerce (free, open-source plugin), and custom channels, all from one inventory |
Wholesale distribution in its Cultivation & Manufacturing product, and integrations with LeafLink, Apex Trading, and other wholesale platforms. Connect for Brands, for managing retailer orders, is listed as “coming soon”[2][6][7] |
| Retail point of sale |
Full point of sale with register and cash controls, a discount engine, and online order fulfillment. Or keep your current POS and run Flourish for everything upstream |
Dutchie POS, with multi-location inventory and transfers, Metrc and BioTrack compliance, and 100+ technology and hardware partners[4][5] |
| E-commerce and loyalty |
Through partners you choose: Mosaic for branded e-commerce, mobile app, loyalty, and payments, or Alpine IQ or Jane, with online orders fulfilled in Flourish point of sale |
Native e-commerce, a branded iOS and Android shopping app, kiosks, and Loyalty & Marketing Pro[1][12] |
| AI |
AI connector (MCP), available today, for the tools you already use (Claude, ChatGPT, or another). Creates complete orders from text, screenshots, email, or voice, and works across your CRM, accounting, inbox, and docs; every AI action logged |
Consumer AI (Voice AI, Register Co-Pilot, agentic commerce, and Consumer Pulse). Dutchie MCP for ChatGPT, Claude, and Copilot is in preview with early access; the Nexus AI command center is listed as “coming soon”[8][9][10] |
| Analytics |
Built-in Snowflake data warehouse with Sigma dashboards for every customer; direct data share on Enterprise or by quote. See analytics |
Reporting & Analytics, with exports in CSV, XLSX, JSON, or PDF[11] |
| Mobile |
Dedicated Android app for receiving, inventory, cultivation, manufacturing, and retail, including full point of sale and RFID plant and inventory counts. Built for Zebra TC22/TC27 handhelds and Samsung tablets |
Staff can count, receive, and adjust inventory from a phone[13] |
| Compliance |
Native Metrc and BioTrack integrations; real-time Metrc sync with automatic retry |
Metrc, BioTrack, Washington's CCRS, and custom state systems; queues activity when a state system is unavailable[15] |
| Pricing |
Published on our pricing page, including B2B |
No public pricing found; dutchie.com/business/pricing redirects to a demo request page (checked October 19, 2026)[16] |