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New York Cannabis Software

Metrc State Reporting
Medical Adult Use Hemp

New York requires all licensed operators to use Metrc for track-and-trace. Flourish integrates with Metrc and turns this compliance requirement into a competitive advantage.

New York state seal

New York's cannabis regulations require all licensed operators to use Metrc for seed-to-sale traceability. Meeting this mandate is table stakes. Strategic operators utilize this compliance requirement as an opportunity to develop systems that enhance margins, prevent costly errors, and scale operations efficiently.

Flourish Software is a certified Metrc integration partner providing enterprise cannabis software for cultivation, processing, distribution, and retail operations in New York. Our platform handles state compliance automatically while delivering the operational intelligence serious operators need to compete and grow.

New York's adult-use market launched under the Office of Cannabis Management with a phased licensing approach. The state issues licenses for cultivators, processors/manufacturers, distributors, retailers, microbusinesses, testing laboratories, and event organizers. Microbusiness licenses allow vertically integrated operations, which is where Flourish's full-spectrum platform delivers the most value — a single system covering cultivation through point of sale, with every transaction synced to Metrc in real time.

This guide serves licensed operators and applicants navigating New York's Metrc requirements and the broader operational systems needed to succeed.

New York Metrc Integration

Essential Resources

Metrc Portal Access (Three Separate Logins)

Flourish Resources

Support Channels

Flourish Support: support@flourishsoftware.com
Weekly Office Hours: View schedule on Flourish Hub

Getting Started with Metrc

How to Access Metrc

  1. Receive a license from the OCM.
  2. Complete your mandatory Metrc Learn training.
  3. Check your email for the login credentials Metrc provides (check spam filters).
  4. Register at ny.metrc.com following the instructions in that email.

License Configuration and Facility Alignment

When you log into Metrc, you'll see a license dropdown in the top-right corner. Each Metrc license corresponds to a specific facility and activity type. Ensure your facilities are fully aligned in Flourish — if you need an additional facility deployed to match Metrc, contact support@flourishsoftware.com (one-day turnaround).

Verify that license numbers match exactly, including suffixes. For example:

  • OCM-MICR-00-000000-C1 — Cultivation, Location 1
  • OCM-MICR-00-000000-D1 — Retail Dispensary, Location 1
  • OCM-MICR-00-000000-DX1 — Distribution, Location 1
  • OCM-MICR-00-000000-P1 — Processing, Location 1

Metrc Tags in New York

Purchasing and Receiving Tags

Purchase plant, package, and retail ID tags through the NY Metrc Portal. Tags typically take about a week to arrive. We recommend keeping several months of supply on hand and buying in bulk to save on shipping. Tags are assigned to each Metrc license — if Metrc splits your license into multiple Metrc licenses, you'll need to order tags for each one.

Plant and package tags are physical tags that will be mailed. Retail ID tags are digital — you purchase an allotment and draw down from it as you create finished goods.

Do not accept tags in Metrc until you physically receive them. Log into Metrc, navigate to the Tag Order screen within the correct license, and click "accept" to confirm delivery.

Using Tags

Any time you create inventory or plants within Flourish, the application prompts you to select a tag. When you select it, Flourish assigns the inventory or plant to that tag and records it in Metrc automatically.

Store tags securely and keep them in sequential order — don't unroll them. Keep a separate set aside for exceptions.

Generating Retail IDs

Retail IDs are only generated within the Processing License. Use the "Create Package" action to convert a package to a new one and select the "Finished Goods" flag. This generates the Retail IDs for each unit within the package.

Inventory by License Type

Cultivation Licenses

Bulk flower, trim, and kief stored by weight. Clones, seeds, and tissue culture. All plants.

Processing Licenses

All inventory types are permitted.

Distribution Licenses

Each-based items ready for retail sale only. Bulk inventory is not allowed. Inventory must be tested and must have a Retail ID assigned.

Retail Licenses

Each-based items ready for retail sale only. Bulk inventory is not allowed. Inventory must be tested and must have a Retail ID assigned.

Shipping and Receiving

Moving Inventory Between Licenses

All inventory must be on a Metrc Manifest. The workflow in Flourish:

  1. Create an Order within Flourish (manually, via spreadsheet upload, or synced from a third-party platform)
  2. Add the order to a shipment
  3. Register the shipment as a Transfer Manifest
  4. Open the Transfer Template in Metrc
  5. Review and register the Transfer in Metrc

Receiving Inventory

All incoming cannabis inventory must arrive through a Metrc inbound transfer manifest. Flourish matches the PO with the incoming transfer for streamlined receiving.

Testing Inventory

Create samples ahead of time or split them from source inventory during order creation. Toggle "Lab Sample" on when allocating, ensure the correct Lab Test Batch is selected, add to a shipment, sync to Metrc as a transfer template, then review and register in Metrc.

Key Regulations in New York

Metrc Item Configuration

Flourish has imported all Metrc categories into your instance. Do not create items directly in Metrc — Flourish pushes items to Metrc and can push an item to multiple licenses, keeping the system consistent.

Production Batches

The production batch flag in Metrc indicates you are creating a new batch of inventory. This triggers testing requirements and removes any current test results from the package.

Processing Jobs

Processing jobs are defined processes for creating inventory in Metrc. Flourish streamlines processing job workflows and tracks both cannabis and non-cannabis inputs for full cost visibility.

Retail Item ID Compliance

New York requires Retail Item IDs — product-level QR codes — on all finished goods entering distribution and retail. Flourish automates the assignment, generation, validation, and printing of Retail Item ID QR codes for every lot and SKU, linking directly to the corresponding Certificate of Analysis.

Licensing for New York Operators

New York Cannabis License Types: What Operators Need to Know in 2026

New York's adult-use cannabis market is governed by one of the most equity-driven and structurally complex licensing frameworks in the country. Established under the Marijuana Regulation and Taxation Act (MRTA), signed into law on March 31, 2021, the program is overseen by two regulatory bodies: the Office of Cannabis Management (OCM), which drafts regulations and manages day-to-day operations, and the Cannabis Control Board (CCB), which reviews applications and grants licenses. Together they govern adult-use, medical, and cannabinoid hemp licensing statewide. As of late 2024, OCM had issued over 5,250 licenses across all cannabis business categories, with Social and Economic Equity (SEE) applicants receiving more than 54% of adult-use permits a direct result of the state's legislative mandate to actively prioritize communities disproportionately impacted by cannabis prohibition.

New York's first legal adult-use retail sale occurred in December 2022. By September 2025, total adult-use cannabis sales surpassed $2 billion since launch, and as of March 2026, 599 licensed dispensaries are open statewide with 2,161 total adult-use licenses issued. The last standard application window for most license types closed December 18, 2023. The OCM continues to review and issue licenses from that queue on a rolling basis. Currently, the only applications open to new applicants are the Processor Type 3 Branding and Type 3 Flower licenses. All provisional CAURD and adult-use licenses were extended through December 31, 2026 by a September 2025 CCB resolution to give licensees additional time to secure viable retail locations as proximity rules continue to be clarified. In March 2026, the CCB passed a resolution directing the OCM to review cultivator canopy expansion applications to address an anticipated 356,000-pound supply gap in New York's adult-use market signaling that existing cultivators in good standing may be able to expand their licensed canopy sooner than anticipated.

New York's Two-Tier Market and the TPI Framework

One of the most important and most frequently misunderstood features of New York's cannabis market is its strict two-tier separation between supply and retail. Under no circumstances can a cultivator, processor, or distributor or any of their True Parties of Interest (TPIs) hold any direct or indirect interest in a retail dispensary, delivery service, or on-site consumption license. This is a hard prohibition enforced actively by the OCM, and violations are taken seriously.

The TPI framework is one of New York's most operationally significant compliance areas. A TPI is any person with a direct or indirect financial or controlling interest in a licensed business. The OCM's 10/50/250 rule defines when a vendor, consultant, or investor crosses into TPI territory: a person becomes a TPI if they receive payment over a calendar year exceeding the greatest of 10% of the licensee's gross revenues, 50% of net profits, or $250,000. This means landlords, investors, white-label manufacturers, and high-earning service providers can inadvertently become TPIs triggering ownership restrictions and potentially jeopardizing the license. All TPI disclosures must be fully submitted before the OCM will even begin reviewing a primary license application. Missing or incomplete TPI disclosures are one of the leading causes of application delays in New York.

A related enforcement priority confirmed by the OCM: reverse licensure the practice of renting out a licensed premises or license to an unlicensed operator is a direct violation of state law. In October 2025, the OCM took public compliance action against a licensed processor found to have allowed an unlicensed entity to use its premises and produce cannabis under its license. The OCM has made clear it will not tolerate arrangements that give unvetted operators backdoor access to the regulated market.

Adult-Use Cultivator License

The New York adult-use cultivator license authorizes the cultivation, harvest, drying, curing, grading, trimming, and cloning of cannabis for sale to licensed processors, microbusinesses, cooperatives, or registered organizations. Cultivators are licensed by canopy type indoor, outdoor, or mixed-light across size tiers ranging from 1,000 to 50,000 square feet. A cultivator may also hold one processor license, one distributor license, and a nursery license when available but cannot hold any interest in a retail dispensary, delivery service, or on-site consumption license. No person may hold more than one cultivation license.

A compliance requirement unique to New York cultivators and not found in most other states: all authorized cultivators are mandated to use PowerScore, a no-cost state-specific platform developed by the Resource Innovation Institute (RII) for tracking energy, water, and waste consumption in controlled environment agriculture. PowerScore is not optional it is a mandatory environmental reporting obligation baked into the licensing requirements. Cultivators who skip PowerScore setup when standing up operations will face a compliance gap at inspection. Cultivators must also submit proof of control over their proposed premises and a certificate of occupancy before commencing any licensed activities the license alone does not authorize operations to begin.

Adult-Use Processor License

The New York adult-use processor license authorizes the extraction, blending, infusion, packaging, labeling, and branding of cannabis into finished products for sale to licensed distributors. Processors obtain cannabis from licensed cultivators, microbusinesses, or registered organizations. A processor may hold one distributor license at a reduced licensing fee. Under no circumstances can a processor or its TPIs hold any interest in a retail dispensary, delivery service, or on-site consumption site.

All adult-use processors are subject to mandatory Good Manufacturing Practice (GMP) standards under Title 9 NYCRR. A frequently missed post-licensing compliance requirement: processors must have their extraction and manufacturing processes audited by an accredited third-party certification body and submit proof of that audit to the OCM within one year of commencing licensed operations. This audit must be renewed at each license renewal cycle, which is typically two years. Missing the one-year deadline is a direct compliance violation and puts the license at risk.

Two newer processor license types are open on a rolling basis. The Processor Type 3 Branding license allows cannabis brands to enter white-label agreements with licensed processors without becoming a TPI in that processor's license the only pathway to build a cannabis brand in New York without holding a full processor license. The Processor Type 3 Flower license authorizes eligible cultivators to package, label, market, and sell their own cannabis flower products. This license explicitly does not authorize solvent or solventless extraction, bubble hash, rosin production, or filling vaporizers operators who attempt those activities under this license are in violation.

Adult-Use Distributor License

The New York adult-use distributor license authorizes wholesale acquisition and distribution of cannabis products from licensed cultivators, processors, microbusinesses, cooperatives, and registered organizations to licensed retail dispensaries and on-site consumption sites. Distributors may hold interests in other supply-tier licenses but are strictly prohibited from any direct or indirect interest in retail dispensaries, delivery services, or on-site consumption licenses. No person may hold more than one distributor license. A distributor cannot sell to a retailer that does not have a valid Adult-Use Cannabis Certificate of Registration with the Tax Department verifying this before each transaction is an active compliance obligation for distributors.

Adult-Use Retail Dispensary License and Proximity Rules

The New York adult-use retail dispensary (AURD) license authorizes direct consumer sales to adults 21 and older. Consumers may purchase up to three ounces of cannabis flower and up to 24 grams of concentrated cannabis in a single transaction. Retailers may not hold any supply-side license interests under the two-tier separation rules.

Retail location compliance in New York is among the most operationally complex in the country, and became significantly more complicated following a July 2025 OCM correction that changed how proximity distances are measured. The OCM corrected its methodology to measure from school property lines rather than school entrances, per Education Law Section 409. This affected approximately 152 dispensaries and pending applicants primarily in New York City. The confirmed buffer distances are: 500 feet from school property lines, 200 feet from houses of worship, and between dispensaries themselves: 1,000 feet in municipalities over 20,000 population and 2,000 feet in municipalities under 20,000. The OCM's LOCAL map tool at local.cannabis.ny.gov replaced all previous proximity tables as of January 17, 2025 and is the only official tool operators should use for site assessment.

An important 2026 update on proximity: new legislation S9155/A10140 was signed into law providing direct protection for licensees who received their license before February 11, 2026 ensuring business continuity for those who acted in good faith under prior proximity guidance. Any operator seeking a new location after February 11, 2026 will be evaluated under the updated property-line measurement standards. This legislation also covers microbusinesses with retail locations and registered organization dispensing licensees, not just standalone retail dispensaries.

A permanent gotcha for site selection: municipalities were permitted to opt out of allowing adult-use dispensaries by passing a local law before December 31, 2021. Any municipality that did so is permanently opted out. Opening in an opted-out municipality is a disqualifying violation and the opt-out status cannot be appealed by the operator. Always verify opt-out status via the LOCAL map before committing to any location.

License renewals must be submitted no fewer than 60 days and no more than 120 days before the expiration date. Submitting outside this window including too early may result in delays or non-renewal. Renewal requires an updated Community Impact Plan, proof of a valid Labor Peace Agreement, employee demographic and wage information, and the applicable renewal fee. Email submissions are not accepted.

CAURD License

The Conditional Adult-Use Retail Dispensary (CAURD) license is reserved for justice-involved individuals with prior cannabis convictions or those with close family members who were convicted who also operated a profitable business for at least two years. At least 51% ownership must be held by a justice-involved individual, with at least one qualifying person holding a minimum of 30% ownership with sole management control. All provisional CAURD licenses are extended through December 31, 2026. The OCM's $5 million CAURD Grant Program offers up to $30,000 per eligible dispensary for costs including rent, security, POS technology, and compliance upgrades.

Microbusiness, On-Site Consumption, Delivery, and Cooperative Licenses

The adult-use microbusiness license is New York's vertically integrated small-operator pathway, authorizing limited cultivation, processing, distribution, delivery, and sale of a licensee's own cannabis under a single license. A critical ownership restriction: distributors and microbusinesses cannot share any TPIs in common, except for passive investors a frequently missed rule for operators exploring multiple license pathways.

The on-site consumption license carries the strictest isolation in New York's framework. No person may own more than three on-site consumption licenses, and consumption sites cannot hold any interest in any other adult-use cannabis business of any type. The delivery license contains several operational compliance rules that regularly surprise operators. Delivery services must accept debit cards or ACH as payment cash-only delivery is non-compliant. At least 30% of the cannabis products in a delivery vehicle must already be ordered and paid for by customers before the delivery employee leaves the licensed premises. Each dispensary is capped at only 25 full-time employees engaged in deliveries per week, directly limiting delivery volume scaling. The cannabis cooperative license enables groups of New York residents to collectively cultivate and distribute cannabis all members must be legal New York State residents and the cooperative must be organized under New York law.

Packaging, Labeling, and Advertising Rules Under 9 NYCRR Parts 128 and 129

New York's packaging, labeling, marketing, and advertising (PLMA) regulations under 9 NYCRR Parts 128 and 129 were formally adopted on December 3, 2025, with a six-month delayed compliance period ending June 3, 2026 for certain packaging and labeling provisions. Operators must not assume all requirements are deferred Section 128.10 specifically identifies which provisions benefit from the delay, and compliance with the remainder is required immediately. All products must be in child-resistant, tamper-evident, opaque packaging. No single serving of an edible may contain more than 10mg of total THC. Labels must be printed in English in no smaller than 6-point font, must include THC and CBD content in milligrams per serving and per package (in bold), a full ingredient list with allergens highlighted in bold, lot numbers, expiration date, storage conditions, processor identification, the New York State universal cannabis symbol, rotating health warnings as specified by the OCM, and a QR code linking to the product's Certificate of Analysis.

A labeling trap that catches many operators: words such as "craft," "gluten-free," "vegan," and "kosher" may not appear on a label unless the product actually meets the specific applicable standards for those terms. Using them without substantiation is a direct labeling violation. Certain licensees must also submit an environmental sustainability packaging program to the OCM and report annual packaging metrics an ongoing reporting obligation that goes beyond one-time label compliance.

On the advertising side, the OCM does not pre-approve marketing or advertising it is entirely the licensee's responsibility to ensure every piece of content complies before it is published. Advertising is prohibited within 500 feet of any elementary or secondary school or community facility. Billboard advertising is prohibited statewide licensees who had billboards in use were required to remove them by February 24, 2026, after which the OCM began enforcement action. A specific and widely missed restriction: using the words "stoner," "chronic," "weed," "pot," or "sticky buds" in any marketing material is prohibited under 9 NYCRR Part 129 unless the term is part of the licensee's actual legal name, DBA, or registered logo. Advertising may not promote overconsumption, make health or wellness claims, or target individuals under 21. Customer consent is required before collecting any personal information for marketing. As of November 2025, the CCB approved rules permitting licensed retailers to offer discounts, coupons, and loyalty programs for the first time.

Taxation, Tracking, and Universal Compliance Requirements

New York's cannabis tax structure confirmed by the NYS Department of Taxation and Finance has two layers. Retailers pay a 13% retail excise tax (9% state, 4% local) on all adult-use cannabis sales. Distributors separately pay a 9% wholesale excise tax on sales to retailers. For microbusinesses and registered organizations selling directly to consumers, the 9% distributor tax applies to 75% of the retail price charged. Medical cannabis is taxed at a separate rate of 3.15%. One significant advantage New York offers cannabis businesses: New York State does not follow the federal 280E tax rule, meaning licensed cannabis operators may deduct ordinary and necessary business expenses on their New York state income tax returns a meaningful financial benefit compared to operators in states that conform to 280E. All tax records must be retained for at least three years after the return due date.

All licensees must use an inventory tracking system integrated with Metrc New York's official seed-to-sale tracking system as of early 2026, replacing BioTrack following a September 2025 OCM decision to transition platforms. Operators may use any third-party software that connects to Metrc via API they are not required to use Metrc directly. Key transition deadlines confirmed by the official OCM Seed-to-Sale FAQ: February 28, 2026 product can no longer be transferred to dispensaries without a Retail Item UID affixed to each unit; March 31, 2026 all inventory received by dispensaries must carry a TestPassed or RetestPassed status in Metrc. Every cannabis plant and product must carry a 16-digit unique identifier. Unused BioTrack tags are credited toward Metrc UIDs at no additional charge. The OCM does not charge for data submission, but licensees are responsible for all costs of their own tracking software. All persons performing activities under a licensed cannabis business must complete the OCM's mandatory Responsible Workforce Training (RWT) a no-cost program developed with the New York State Department of Labor. Security requirements include 24/7 video surveillance with 60-day footage retention, systems operational for at least eight hours during a power outage, commercial-grade alarm systems, and secure limited-access storage. All financial, inventory, and transaction records must be maintained for five or more years. The OCM conducts unannounced inspections routinely operators should keep their license visibly displayed and all records current at all times.

Social and Economic Equity in New York's Cannabis Market

New York's SEE program is among the most comprehensive in the country. The state targets 50% of all adult-use licenses for SEE applicants, who receive a 50% reduction on application fees, a 50% reduction on licensing fees upon approval, and priority review. SEE qualifications include justice-involved individuals, residents of communities disproportionately impacted by cannabis prohibition, minority and women-owned businesses, distressed farmers, and service-disabled veterans. Evaluating SEE eligibility before applying is one of the highest-leverage steps any operator can take when entering New York's cannabis market the combined fee reductions and priority review represent a structural advantage in one of the country's most competitive licensing environments.

Cultivation

Track your entire cultivation lifecycle from seed to harvest. Real-time growth analytics and automated compliance reporting for New York.

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Manufacturing

Manage processing jobs, track inputs and outputs, and maintain batch-level traceability.

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Retail Dispensary

Integrated point-of-sale with compliance reporting, purchase limits, and age verification.

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Microbusiness

A single platform for vertically integrated operations across cultivation, manufacturing, and retail.

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Distribution

Manage wholesale distribution, track compliance shipments, and maintain audit trails.

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Transport

Manage wholesale transportation and 3PL operations.

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"It’s such a huge difference—going from manual reporting and label printing headaches to streamlined workflows in Flourish."

Beck Rourke-Mooney

Director of Operations & Head of Sales

Launching & Scaling Your New York Cannabis Business

Launching & Scaling Your New York Cannabis Business

A complete guide for New York cannabis operators covering compliance planning, operational system selection, equipment specifications, and scaling strategies.

Download Guide

Resources & Regulatory Links

Official Regulatory Resources

Flourish Resources for New York Operators

Frequently Asked Questions

Do I have to use Metrc in New York?

Yes. All licensed adult-use and medical cannabis operators in New York are required to use Metrc for seed-to-sale traceability. This is mandated by the Office of Cannabis Management and applies to all license types — cultivators, manufacturers, distributors, retailers, and microbusinesses.

How do I get Metrc training?

Metrc provides mandatory training modules through learn.metrc.com. You must complete this training before receiving system access. Flourish also offers weekly office hours and training resources through the Flourish Hub to help operators navigate both Metrc and Flourish together.

Am I required to purchase additional hardware for Metrc compliance?

No. Metrc operates as a web-based system requiring only an internet connection and a web browser. Metrc uses RFID serialized tags for tracking plants and packages, which you purchase directly through the Metrc portal. No additional software downloads or hardware purchases are required beyond the tags themselves.

How does Metrc's track-and-trace system work?

Metrc uses RFID tags assigned to individual plants and packages to track cannabis from cultivation through retail sale. Every movement, transformation, and transfer is recorded in the system. Licensed operators must report key activities including harvests, packaging, transfers between facilities, lab testing, and retail sales.

What are Retail Item IDs and do I need them?

Retail Item IDs are product-level QR codes required in New York for all finished goods entering distribution and retail. They are digital tags generated within the Processing License when you create a "Finished Goods" package. Flourish automates this process — when you flag a package as finished goods, the system generates and assigns the Retail IDs automatically.

How does Flourish simplify the use of Metrc?

Flourish is a certified Metrc integration partner. Our platform syncs compliance data to Metrc in real time, so your team works in one system instead of toggling between Flourish and Metrc. Tag assignments, inventory movements, harvest records, transfer manifests, and sales data all push to Metrc automatically. This eliminates dual data entry, reduces errors that trigger audit flags, and gives you operational reporting that Metrc alone does not provide.

How do I assign my Metrc administrator?

Your Metrc administrator is assigned during the initial registration process after receiving your license from the OCM. The administrator manages user access, tag orders, and facility settings within Metrc. If you need to change your administrator after initial setup, contact Metrc support at support.metrc.com.

Ready to Scale Your New York Operations?

Talk to a Flourish specialist about how we can streamline your compliance and operations.